Privacy Policy
ZhahzTech respects the privacy of clients, prospects, partners, and website visitors. This Privacy Policy explains what information we collect, why we collect it, how we use it, the circumstances in which it may be shared, and the choices available to you. This policy applies to information collected through our website, contact forms, project intake forms, proposals, sales communications, and service delivery activities.
1. Information We Collect
We may collect information you provide directly, including your name, company name, email address, phone number, job title, project requirements, budget range, business goals, technical environment details, and any files or notes submitted to us. We may also collect operational information created during a project, such as system specifications, approved requirements, support history, and communication records.
We may collect limited technical data automatically when you browse the website, such as IP address, browser type, device type, referring pages, pages visited, session timing, and general analytics events that help us understand website usage and performance.
2. How We Use Information
We use collected information to respond to enquiries, prepare proposals, evaluate project fit, deliver contracted services, provide customer support, improve our website and service quality, maintain account and project records, send service-related communications, enforce agreements, and comply with legal obligations.
- To answer contact requests and schedule consultations.
- To scope, quote, build, test, deploy, and support digital products and software solutions.
- To monitor site performance, detect misuse, and maintain security.
- To send relevant updates about ongoing services, invoices, maintenance work, or important business communications.
3. Legal Bases and Consent
Where applicable, we process information because it is necessary to take steps at your request before entering into a contract, to perform a contract with you, to pursue legitimate business interests such as improving our operations and preventing fraud, or to comply with legal obligations. Where consent is required for a specific communication or activity, we will rely on that consent and you may withdraw it at any time.
4. How We Share Information
We do not sell personal information. We may share information with trusted service providers and contractors who help us run our business, including hosting partners, analytics providers, payment processors, cloud infrastructure vendors, communications tools, legal or accounting advisers, and subcontractors engaged for delivery support. We may also disclose information where required by law, to protect rights and safety, or as part of a business restructuring, merger, or asset transfer.
5. Client Project Data
For client delivery work, ZhahzTech may process business data, customer records, content assets, credentials, and workflow information strictly for the purpose of delivering the contracted service. We aim to limit access to only those personnel or contractors who need it to perform the work. Where practical, we follow least-privilege access, account separation, role-based controls, and documented handoff procedures.
6. Cookies and Analytics
We may use essential site technologies and basic analytics tools to understand website performance, traffic sources, and visitor behavior. These tools may use cookies or similar technologies. You can control cookies through your browser settings, but disabling some features may affect site functionality.
7. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining records, resolving disputes, enforcing agreements, and meeting tax, accounting, or regulatory obligations. Project materials may be retained for support, continuity, audit, or legal reasons unless otherwise agreed in writing.
8. Security Measures
We use reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, disclosure, alteration, or destruction. These safeguards may include access controls, authentication procedures, secure hosting environments, encrypted transmission where appropriate, internal access restrictions, and vendor due diligence. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
9. International Transfers
Depending on the tools and infrastructure used for a project, information may be stored or processed in jurisdictions outside your home country. When we work with cross-border vendors or cloud providers, we take commercially reasonable steps to ensure the information is handled with appropriate safeguards.
10. Your Rights and Choices
Subject to applicable law, you may have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion, object to certain processing, or request a copy of information you provided to us. You may also opt out of non-essential marketing communications by using the unsubscribe instructions in those messages or by contacting us directly.
11. Third-Party Links and Integrations
Our website or client solutions may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy practices, content, or security of third-party services, and you should review their policies separately before submitting information to them.
12. Children's Privacy
Our services are intended for businesses and adults acting on behalf of businesses. We do not knowingly collect personal information from children, and if we become aware that such information has been submitted without appropriate authorization, we will take reasonable steps to delete it.
13. Policy Updates
We may revise this Privacy Policy from time to time to reflect changes in our operations, services, legal requirements, or security practices. When updates are made, we will revise the effective date shown on this page. Material changes will take effect when posted unless a different notice is required by law.
14. Contact Us
If you have questions about this Privacy Policy, would like to exercise a privacy-related right, or need more information about how ZhahzTech handles data, contact us at info@zhahztech.com or through our contact page.